- Tech Insights
Netlims was established to fill the market need for a robust, top quality Laboratory Information Software (LIS) solution, with a sleek and intuitive user experience. Netlims’ continued focus on these elements proved to be a winning combination - from Netlims’ first Windows-based product, AutoLims™, in 1996, to its later web and cloud based option, LabOS™. As Netlims continued to establish itself as a leader in LIS technology, it saturated its local market, and successfully expanded internationally. Through its SaaS model, Netlims offers a best practice solution–based on twenty years of successful experience serving large and complicated labs– to a much wider audience.
Customer experience as a priority
Netlims understood from day one that in order to succeed, a LIS software must be accompanied with a full customer experience package- with emphasis on short turnover times for new features and interfaces. LabOS™, the company’s flagship product, offers a unique and complete solution, which integrates all laboratory departments into a single system and database, including: Clinical Pathology, Microbiology, Anatomic Pathology and Genetics. Based on the latest technologies, it offers labs, doctors, patients, and couriers both a web and mobile solution. In order to continuously provide customers with the latest solutions, and with minimal disruption, Netlims uses agile scrum methodology and produces monthly releases with new features.
LabOS is unique in its ability to facilitate the different workflows and needs of labs, which can be tailored to meet the organizations guidelines - per site, or per department. Users are able to further personalize workflows within their organization’s guidelines according to their individual preferences.
" Netlims works closely with its customers to improve the service they offer to their patients. "
With Point-of-care devices gaining momentum, especially in the care of chronically ill patients, doctors can make use of POC telehealth - patients can be tested in hospitals, or in the comfort of their own homes. LabOS has the ability to collect all this data, and offers a data hub where doctors can analyze, assess and define what is normal for their patients, so that they automatically receive alerts when their patients’ data is abnormal. Also LabOS’ open interface enables it to connect with any POC device with an open interface, meaning it could be used to centralize all of a patient’s data from all sources in one place. It won’t be long before all devices are connected, and LabOS offers an innovative solution to collect and make use of these large amounts of disparate data.
Netlims works closely with its customers to improve the service they offer to their patients. For example, when doctors at a major hospital needed to order add-on tests, they didn’t want the patient to have to redraw blood unnecessarily. However, without knowing whether a stable specimen existed to carry out the add-ons in the lab, the doctors couldn’t run the risk of not redrawing blood. Now, with LabOS, when doctors request an add-on they get an immediate indication of whether or not the lab already has an available stable sample for performing that test, or whether they need to redraw a blood sample.
Typically, Netlims customers have been large complex labs. Now, with their cloud and SaaS offering, Netlims is bringing their technology and experience to smaller labs who wouldn’t usually have access to an enterprise-grade system. Smaller customers are now entering the market, and growing with Netlims.
LabOS has the ability to work with any language and operating process, which gives Netlims the capability to enter any geographic location without limits. They have already reached a global market, including Asia and Africa, with many lab giants using their software, and their plan is to grow further internationally.
Netlims provides Laboratory Information Systems (LIS), serving hundreds of hospitals and laboratories worldwide.