“Challenging the Status Quo”

As a leader and valuable member of the Kushner Executive Team, Jennifer McLean drives change and constantly challenges the status quo. Being the CFO, she seeks to make an impact with everything she does and is adept at identifying organizational needs and implementing change. She has a direct yet flexible approach to all management situations and is particularly skillful at dealing with any ambiguity. One of the keys to her success is that she is proactive and results oriented.

" Jennifer has spearheaded the implementation of Ceridian,a human capital management program which includes a variety of modules designed to increase efficiency, accuracy, and ease of use for all staff."

Jennifer truly defines the term "Barrier-Breaking". She has implemented several key initiatives designed to increase profitability, streamline operations and ensure the company is positioned for long term success.

Jennifer is a direct, factual, and innovative problem solver. With a broad focus on goals and results, she has a thoughtful approach to communicating information to members of her team encouraging them to challenge themselves daily and provide regular guidance, so they can reach their personal goals. Jennifer is a huge proponent for ongoing employee development and has been instrumental in developing several programs focused on training and advancement. Jennifer views innovation and continual improvement as vital to the success of Kushner, as she keeps a sharp eye on new trends in the industry and seeks to implement wherever possible.

Kushner is committed to being both best in class and to investing in the people that make up the organization. The company is continually investing in time saving technologies and programs to ensure that the company staff’s time is best utilized so as to ensure they have the best tools possible to meet tenant needs. The company is also strongly committed to investing in new leasing technologies to allow our tenants and prospective tenants to have a great experience. ClickPay, Kushner’s online maintenance orders, virtual leasing, tablets, and other leasing software have been adopted to help provide an easy user experience. Additionally, by investing in training and internal employee development initiatives, the company is attracting better qualified candidates which has helped to elevate the quality of service the company is able to provide.

Jennifer has spearheaded the implementation of Ceridian, a human capital management program which includes a variety of modules designed to increase efficiency, accuracy, and ease of use for all staff. The company is also investing in an employee recognition program, is continually rolling out new modules from Yardi Rent Café, is using ClickPay for easy online payments for residents, Concur travel for easy travel bookings and reporting, Nexus payables to reduce the time spend on invoicing and budgeting. Additionally, the company is continuing to roll out cell phones and laptops to give employees more flexibility as well tablets and interactive leasing software.

During the past few months, faced with a global pandemic and the uncertainties of the market, Jennifer managed to lead her teams to a smooth transition to a virtual workforce almost overnight. During this time, Jennifer ensured that all of the company’s accounting functions continued as normal and didn’t affect the business and the staff. Jennifer also led the IT department in transitioning the company's entire multifamily portfolio to virtual leasing and all corporate employees to working remotely. She also oversaw the HR department’s transition to remote hiring and onboarding as well as enhanced training and employee development and continued the annual summer internship program. Her leadership has allowed the company and its employees to continue to flourish in this difficult climate.

“We are currently wrapping up Nexus payables our electronic payment processing system. We are also looking to implement an Investor portal Q1 2021 for online real time investor reporting,” she says. She is also continually networking and speaking with other professionals in the industry to gain new insights on creative problem-solving solutions. She has implemented a formal internship program, and has developed a talent management, on-boarding and employee development program which has resulted in an increase in employee retention and overall engagement. IE